Navigation menu

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

After installing/upgrade of the Outlook plugin, whenever I try to send an email using the cloud integration, the mail just disappears in Trash and nothing is actually sent out or uploaded.

Solution

This is probably beaaucse beaucse of an corrupted internal database.

Panel
bgColor#fff
  1. Open the settings dialog within outlook and search for the version number.
  2. Doubleclick on the version, then an explorer window opens:
  3. Close Outlook
  4. Look for the Logshare.db file and delete it:
  5. Start Outlook again. The file should be automatically re-created and upload should work fine.

 

Info

If you see the AddIn.Log but not the .Logshare.db file, make sure to enable "show hidden files":

...